Legal notice

Legal Notice

Last Updated: [Date]

This Legal Notice applies to the website [www.stoggl.com] and all related pages, products, services, content, and transactions operated under the brand name STOGGL.

By accessing or using this website, you agree to the terms mentioned in this Legal Notice, along with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policy displayed on this website.

1. Website Owner Information

This website is owned and operated by:

Business Name: STOGGL
Legal Entity Type: Partnership Firm
GSTIN: 32AFMFS4628H1ZT
Registered Address: Pallinada, Kodungallur, Thrissur,kerala
Email:support@stoggl.com
Phone / WhatsApp: 7907200454

For any questions, complaints, support requests, or legal communication, please contact us using the details above.

2. Nature of Business

STOGGL is an eCommerce brand that sells toys, gadgets, and other consumer products through online channels.

All products are sold subject to availability, serviceability, pricing, and order acceptance.

3. Product Information Disclaimer

We try our best to display product images, videos, descriptions, pricing, features, specifications, delivery timelines, and availability as accurately as possible.

However, minor differences may occur due to:

  • Product batch variation

  • Supplier packaging updates

  • Lighting and camera effects

  • Screen display differences

  • Manual measurement differences

  • Minor design or accessory changes

Customers are requested to read the complete product description, age recommendation, safety notes, usage instructions, shipping details, and return policy before placing an order.

4. Toy Safety Notice

Products intended for children must be used responsibly and under adult supervision where required.

For toys, customers should check:

  • Recommended age group

  • Small parts warning

  • Battery or charging instructions

  • Usage surface or setup requirements

  • Safety instructions

  • Product packaging information

For the Smart Sensor Car, the product works best on clean, flat indoor surfaces. For line-following mode, use a dark, thick black line on a light-colored surface for better performance.

STOGGL is not responsible for damage, injury, or loss caused by misuse, rough handling, water exposure, incorrect charging, unauthorized repair, use by children below the recommended age, or use contrary to product instructions.

5. Pricing and Offer Disclaimer

All prices are listed in Indian Rupees unless stated otherwise.

Prices, discounts, offers, coupon codes, shipping charges, COD charges, and promotional deals may change at any time without prior notice.

Limited-time offers are valid only while stock lasts or until the offer period ends.

If a product is displayed with incorrect pricing due to technical error, typographical mistake, or system issue, STOGGL reserves the right to cancel or modify the order after informing the customer.

6. Order Acceptance

Placing an order on the website does not automatically guarantee final acceptance.

STOGGL reserves the right to cancel or reject an order if:

  • Product is out of stock

  • Payment fails or is flagged as suspicious

  • Address is incomplete or not serviceable

  • Customer cannot be contacted for confirmation

  • COD order appears high-risk or abusive

  • Product or price was displayed incorrectly

  • The order appears fraudulent or violates our policies

If a prepaid order is cancelled from our side, the eligible amount will be refunded as per our refund process.

7. Delivery Disclaimer

Delivery timelines shown on the website are estimates.

Actual delivery may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Festival rush

  • Remote location serviceability

  • Incorrect address

  • Customer unavailability

  • Logistics issues beyond our control

STOGGL will try to support customers in tracking and resolving delivery issues, but we are not liable for courier delays beyond our reasonable control.

8. Returns, Replacements and Refunds

All returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers must contact us within the eligible time period mentioned in that policy.

For damaged, defective, wrong, or missing product claims, we may request product photos, package photos, and an unboxing video for verification.

Refunds or replacements will be processed only after verification and approval.

9. Intellectual Property Rights

All content on this website, including product images, videos, text, graphics, logos, icons, banners, layouts, product page designs, and marketing materials, belongs to STOGGL or is used with permission.

You may not copy, reproduce, modify, sell, reuse, distribute, upload, publish, or exploit any content from this website for commercial purposes without written permission from STOGGL.

Unauthorized use of our content may result in legal action.

10. User Reviews and Submitted Content

If you submit reviews, photos, videos, testimonials, comments, or feedback to STOGGL, you allow us to use such content for website display, social media, advertising, customer support, and promotional purposes.

You agree not to submit content that is fake, misleading, offensive, abusive, unlawful, defamatory, or harmful.

STOGGL reserves the right to edit, hide, or remove user-submitted content at its discretion.

11. External Links and Third-Party Services

Our website may contain links to third-party websites, tools, courier tracking pages, payment gateways, WhatsApp services, social media platforms, or plugins.

These third-party services are controlled by their respective owners.

STOGGL is not responsible for the content, policies, errors, downtime, data practices, or actions of third-party platforms.

Customers should review the terms and privacy policies of third-party services before using them.

12. Limitation of Liability

To the maximum extent permitted by applicable law, STOGGL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the website

  • Product misuse

  • Delivery delays

  • Payment gateway failure

  • Third-party service errors

  • Incorrect customer information

  • Unauthorized account or payment activity

  • Technical errors or website downtime

For valid product-related claims, STOGGL’s responsibility will be limited to replacement, repair, refund, or other remedy as applicable under our policies and Indian law.

Nothing in this Legal Notice is intended to restrict any legal rights available to customers under applicable law.

13. Customer Responsibility

Customers are responsible for:

  • Reading product descriptions before purchase

  • Providing correct name, phone number, address, and pincode

  • Checking delivery package condition

  • Recording unboxing video where required

  • Using products safely and correctly

  • Keeping small parts and packaging away from young children

  • Contacting support within the eligible complaint period

14. Grievance and Customer Support

For complaints, support requests, order issues, returns, refunds, or legal communication, please contact:

Grievance / Support Contact: stoggl
Email: support@stoggl.com
Phone / WhatsApp:7907200454
Support Hours: 9 Am to 7Pm

We will try to respond to genuine customer complaints within a reasonable time.

15. Governing Law and Jurisdiction

This Legal Notice shall be governed by and interpreted according to the laws of India.

Any disputes arising from this website, products, services, or transactions shall be subject to the jurisdiction of the competent courts located in Kerala, India, unless otherwise required by applicable law.

16. Updates to This Legal Notice

STOGGL may update this Legal Notice at any time without prior notice.

The updated version will be posted on this page with the revised “Last Updated” date.

Continued use of the website after updates means you accept the revised Legal Notice.

17. Contact Information

For any legal notice, complaint, or support request, contact:

STOGGL
Phone / WhatsApp: 7907200454